Legal

Privacy policy

Note for the site owner: this is a generic starting template, not a substitute for legal advice. Have a lawyer review and adapt it — especially the sections on data storage location, payment processors, and any India-specific obligations under the DPDP Act — before this goes live.

This privacy policy explains how Lekkora (“we”, “us”) collects, uses, and protects information when you use our website and software (together, the “Service”).

Information we collect

Account information — your name, business name, phone number, and email address when you sign up or request a trial.
Business data — the catalog, booking, order, and payment records you enter while using Lekkora.
Usage data — basic analytics about how the website and product are used, to help us improve them.

Data your shop stores about its own customers

When you run your shop on Lekkora, you enter details about your customers — names, phone numbers, addresses, order and payment histories. That information belongs to you and your customers, not to us. We store and process it only to run the Service on your behalf, following your instructions.

You decide what to collect and why. You are responsible for telling your customers how their information is used, for having a lawful basis to hold it, and for handling requests from them to see, correct or delete it. We will help you meet those requests where the Service allows.

We do not sell your data or your customers’ data, and we do not use it to market to your customers.

How we use your information

To provide, maintain, and improve the Service.
To respond to support requests and trial sign-ups.
To send service-related updates, such as changes to pricing or features.
To meet legal and accounting obligations.

How we protect your data

We use reasonable technical and organizational measures to protect your data, including access controls and encryption in transit. No method of storage or transmission is completely secure, and we cannot guarantee absolute security.

Sharing your information

We do not sell your data. We may share it with service providers who help us run Lekkora (such as hosting or payment processors), bound by confidentiality obligations, or where required by law.

Your rights

You can request access to, correction of, or deletion of your personal data at any time by contacting us at privacy@example.com.

Data retention

We retain your data for as long as your account is active, or as needed to comply with our legal obligations, resolve disputes, and enforce our agreements.

Cookies

Our website uses cookies for basic functionality and analytics. You can control cookies through your browser settings.

Changes to this policy

We may update this policy from time to time. We’ll post any changes on this page with an updated date.

Contact us

Questions about this policy? Email us at privacy@example.com.